Xfinity cancel service phone number Store: Visit an Xfinity Store near you. • Click "Sign In" if necessary • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down Nov 30, 2024 路 Customer service phone number @RonG12 You can reach our phone agents at 1 800 Xfinity anytime you like, but we are also experts in all thing Xfinity here if you would like our help. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. After that, the automated voice will push you to go Dec 1, 2023 路 I've also seen online that 1-800-266-2278 is supposed to be a number for Customer Loyalty. Learn how customers can change the phone number on an Xfinity Mobile line of service. If your primary phone number on the account is not capable of receiving text messages, we can send an email with a verification code to the primary email on file. May 31, 2024 路 Learn how to cancel Xfinity TV online, over the phone, or in person. Fuck Xfinity. Nov 18, 2022 路 Visit your local Xfinity Store. Find out the official phone number, chat option, and tips to avoid fake error messages and refusals. , Executive Customer Relations, on 10/3/23, asking me to reply the email with my cell number, so that she could discuss with me my recent troubles, stating she had attempted to call me, though my phone never rang (I sit beside it 24hrs a day). 馃攳 Xfinity Corporate Phone Number: +1-215-286-1700 for general inquiries; 馃摓 Customer Support: Reach Xfinity customer service by calling 1-800-XFINITY (1-800-934-6489) for assistance with TV, internet, phone, or mobile services. I requested to cancel Comcast yesterday on their website, got a call back from a very polite young lady within 2 minutes and had service cancelled quickly. There are several ways to contact Xfinity to cancel your service: Phone: Call Xfinity customer service at 1-800-XFINITY (1-800-934-6489). First, they’re going to ask you to enter in your ZIP code, account number, or phone number, or ask you to indicate that you’re a new customer. Select an active line, so we can send you a text message with your security PIN. Hey there, @user_cf8b6c we'd be happy to help with the landline changes. 5 May 8, 2024 路 I wish to cancel my service effective immediately. Oct 21, 2020 路 3. How can I cancel the internet Learn more about enrolling in the Seasonal Convenience Plan from Xfinity. 4. Nov 8, 2024 路 I'm trying to cancel my service. It took me DAYS to get someone on the line - forget about doing it online because they don’t have that option - and they fail to call back or the line disconnects or they leave you on hold forever and suddenly reroute you ti the menu options. Comcast Business support phone number (available 24/7): (800) 391-3000 Cancel your Xfinity service. The first guy didnt process the request. Select Learn More. Make sure to return any rented equipment and settle any final bills. When I proceed to verify the cancellation of my pervious service from CenturyLink, I was told that there "was" a porting request but canceled by Xfinity. If you do not need to Move your services to a new location send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to help. It's almost as if Comcast wants to make unsubscribing as difficult as possible Feb 21, 2024 路 Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. Find help & support articles, chat online, or schedule a call with an agent. I just want to cancel my [edited: inflammatory] service!!!!! Apr 7, 2021 路 Once you terminate service there’s no access to phone service, you would have to port it out to a different service. You'll see a confirmation message, showing your change was submitted. I see that you are reaching out because you are looking to cancel services. I made a payment arrangement for June 21 2021. Maybe find out if the facility has Comcast services available in her room and possibly transfer service. Philadelphia, PA 19103; On mail and email requests, expect to wait up to two business days from receipt for confirmation from Xfinity. If you’re relocating within Xfinity’s service area, you can transfer your service to your new home at no extra cost, avoiding early termination fees. If you want to maximize your savings on your Xfinity without the pain of haggling with Comcast, sign up for BillSmart by clicking the button below. Customer service from Optimum. Press Enter to send it. Our department is here to help you with this process. You can mail your request to cancel your Xfinity service to the Mar 1, 2021 路 ok so I called 1 800 391 3000 and could NOT cancel the account!!! nothing seemed to work. I have a feeling I'll be on hold for 1-2 hours. I am moving out of the Comcast area and would like to keep the phone number if possible and have calls routed to my cell phone (Verizon). Nov 23, 2023 路 • Mail a cancellation request, including your first and last name, service address, account number and phone number to: Comcast Cable ATTN: Service Change Requests 19 votes, 59 comments. Resolve Xfinity issues without needing a phone call. &nbsp; Do you want to know why?&nbsp; Because there is absolutely no phone number I can call to ask any questions. New to the Community? Nov 24, 2024 路 The "To:" line prompts you to "Type the name of a person". If you prefer to speak over the phone you can call us at 1-800-Xfinity (800-934-6489). Get online support for Xfinity products & services. We always hate to see a customer go but we can help with disconnects. I ported one number about a month ago but did not cancel service with comcast. y bill is past due but I have auto pay on so if I don't get a number other than the [Edited: "Inflammatory"] 8009346489 which just hangs up I'm canceling my Xfinity and going to ATT If you cant call me and speak to me im done [Edited: "All Caps"] Jul 17, 2024 路 The chat with an agent option says "There aren’t any chat agents available right now" but provides a phone number. Aug 28, 2021 路 Hi there, @user_294e23. An official employee, such as myself or whoever is first available, will Learn how to cancel your Xfinity Instant TV service. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. But now they have sent me a bill for two months overdue!!!! I had to call TWICE to cancel services. Just want to ask if anyone has a better way to cancel Comcast's service. You may be able to make the change in your My Account. I am glad we got this figured out, and that there was truly no issue with your request disconnect. Xfinity My Account App: For Apple and Google devices. g. Thanks for reaching out to our Forums about your porting inquiry. Click the "Direct Messaging" icon (speech bubble) Click the "New message" (pencil and paper) icon. Select "Xfinity Support" from that list. reach out to us here on our There are a number of ways you can reach customer and technical support: Phone: 1-800-XFINITY (1-800-934-6489) Chat: Chat with an Xfinity agent. Cancel Xfinity Now. Just switch to Google. Today, I'll try the phone number but I'm expecting a run-around given the above. 馃摓 Complaints Department: 1-800-266-2278; 馃晵 Office Hours: Monday through Friday, from 8:00 AM to 5:00 PM EST Mar 3, 2024 路 I have TWO emails saying Xfinity received my request to cancel my service. main-wrapper { opacity: 1 !important; } </style> You can keep your phone number when joining Xfinity Mobile. This is so ridiculous, it should NOT be so hard to cancel service. I am happy to help in getting a new phone number assigned. Mar 17, 2024 路 The "To:" line prompts you to "Type the name of a person". A. Xfinity Assistant - Get 24/7 assistance for your questions Nov 28, 2024 路 Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. Jul 30, 2024 路 Service address; Contact information (phone number or email associated with the account) Having this information on hand will make the process smoother. Oct 21, 2024 路 I recently got a call from [Edited: "Invalid Phone Number"] and the number left a voicemail saying “they are comcast and contacting me about a recent order I have with comcast. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. , I can't call with an agent. Cancelling one or more Xfinity services? We hate to see you go, but if you have to cancel, we’ll make it easy. This contrasts with the last time I cancelled Comcast several years ago and went through an inquisition with their 'Customer Retention Department' where I had to insist on cancelling Xfinity self-service kiosks are located inside all Xfinity stores. 1. Your chat bot is useless and keeps trying to get me to tech support. If you have any trouble making the change, please send us a direct chat message with your full name and complete service address to “Xfinity Support”. Philadelphia, PA . Comcast Attn: Customer Service 1701 John F Kennedy Blvd, #300 PA 19103 Philadelphia United States of America 01-11-2025, City CERTIFIED MAIL: Canceling Comcast Subscription Sep 8, 2024 路 2. Xfinity Community Forum Find a local contact number. How do I talk to a real person at Xfinity? Sign up for our newsletter. Mail: Send a cancellation letter to Xfinity’s address (Xfinity, 1-800-934-1599 Nov 14, 2023 路 The Xfinity loyalty department number is (800) 266-2278. Learn more about how to cancel Xfinity Mobile service. Oct 21, 2024 路 Xfinity customer service phone number. Cancel through Xfinity Assistant; Cancel over the phone; Your account number, a credit card Jan 3, 2025 路 You'll see your current appointment information, including your preferred contact phone number, at the top of the page. Find out how to troubleshoot your connection, save money, or switch to Xfinity Mobile. Although the FCC requires the transfer to happen in one day, give yourself a few days where your existing service and new service overlap. Could you please send our team a direct message with your full name and full addr Oct 12, 2023 路 Locate the Xfinity customer service phone number. I have tried via chat and they keep telling me the only way is to talk to someone on the phone. Jul 22, 2024 路 Thank you for reaching out user_4kcf6s. Call Xfinity customer support for: Tech support; Billing and payments; Add/remove services, such as TV packages; Check the status of your appointment Dec 1, 2024 路 I want to cancel my service now. Learn what to do before, during and after canceling your Xfinity services, such as paying your final bill, returning your equipment, using your email and more. Aug 22, 2024 路 user_t7jrx7, Thanks so much for reaching out to Xfinity Support. Or, you can send a letter with your first and last name, service address, account number, and phone number to: Comcast Cable ATTN: Service Change Requests 1701 JFK Blvd. A poster on here told me the easiest way to cancel was to go to an xfinity store. You can also visit a local Xfinity Store to cancel your Xfinity service in person. Oct 8, 2024 路 To move forward, we need to verify Your Xfinity account. Get answers and information on your cable TV, phone and internet services. It is impossible to cancel. Calling is the quickest and most direct way to cancel Xfinity services. Let's work together and get this sorted out. Since I don't have a phone number in the U. NOW WiFi Pass only available on WiFi hotspots that are owned and operated by Xfinity excluding other companies' hotspots including those that offer Xfinity WiFi access (e. Dec 29, 2022 路 The question is how to cancel only the mobile service, not internet, as the app, the website, the chat, the phone number and the mobile forum do not include any indication of how to do this for my particular scenario and beyond a certain point it looks like intentional obfuscation with the intention of keeping users locked in a service they don Dec 20, 2022 路 To cancel your Xfinity services, schedule a phone callback, connect to a chat agent, or visit your local Xfinity store. " I tried this more than 2 weeks, but I wasn't able to chat with an agent. I moved 2 months ago and have tried countless times through phone calls, chat bot, and online cancellation form to close my account and I am still getting charged each month. , in stadiums or at Dec 23, 2024 路 user_44w2s2 Thank you so much for stopping into our Xfinity community forum. Feb 24, 2024 路 Users share their experiences and complaints about canceling Xfinity services online or by phone. Discover how to manage your services, update passwords, pay your bill, view statements, and more. 1 Message. We can absolutely assist you with getting this taken care of. Please check if you're inserting the SIM card correctly, then verify that you're using the correct account information when trying to activate online or through the Xfinity app, if issues persist, try restarting your phone, checking your network signal strength. 3 days ago 路 user_jf3wzj You can get the PIN online via your Xfinity App but if for some reason you are not able to get the PIN this way the only other way is to visit an Xfinity Mobile Retail location. Select the appropriate options to reach the cancellation department. Make sure to include details like your first and last name, account number, phone number, and service address in the letter. Refresh. Jun 24, 2022 路 3. user_2rpstc Hi there! I am glad you reached out. Oct 10, 2022 路 Hello @user_64f7ad thank you for reaching out through our forum. When I turned around and looked at my laptop (he had me log in to my account), someone was trying to buy Amazon gift cards on my Amazon account. To cancel your appointment, click Cancel Appointment then click Cancel Appointment again to confirm. 3. Fuck everyone who works for them. To cancel your Comcast service, call (800) 934-6489. Dec 18, 2024 路 Hi there, @user_6gzway I'm very sorry for the trouble you are having activating your Xfinity Mobile phone. There's also no published phone number that I am aware of for cancellation. Can you please send a direct chat message with your full name and complete service address to “Xfinity Support Aug 2, 2023 路 It is impossible to cancel my service with Xfinity I've tried 4 different times today I talked to 3 different people then they left me on hold for 15 min after I told all 3 agents I want to cancel. Sep 21, 2024 路 You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968 • Phone: 1 (888) 936-4968 Get in touch with Comcast Business. Philadelphia, PA 19103 Learn how to return Xfinity equipment. Let the new mobile service provider initiate the process of porting your number. Learn what you need to do to save, change, cancel or move your service. Right - you moved from AT&T to Xfinity. Contact Customer Service at (800) 391-3000. It keeps asking me to reset my modem, which I have unplugged. &rdquo; Is this Jan 19, 2024 路 Mail a cancelation request, including your full billing name, service address, account number, and phone number to: Comcast Cable ATTN: Service Change Requests 1701 JFK Blvd. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. Nov 12, 2024 路 A phone number for customer U. Here are the details on contacting Xfinity customer support at any time: Xfinity’s 24 hour customer service number is: 1-800-XFINITY (1-800-934-6489) This phone number connects you to an automated menu. 29. To that end, we can send a text message with a 15-minute time-sensitive verification code to the primary phone number on file. Phone. Aug 27, 2024 路 Customer Service. The same security PIN can be used to transfer any phone number on your Xfinity Feb 24, 2024 路 I am trying to hard to cancel my service once my contract is up on 03/24/2024 but it is IMPOSSIBLE without spending time on the phone. ore times The best way to get to a human is saying “cancel” and then “new customer. Allow the bot to recognize your account and ask you what you need. You can call this number directly instead of Comcast’s general hotline if you want to lower your Xfinity bill. ET on weekdays and 9:00 a. I need to cancel my xfinity (comcast internet) services, but when I do online chat with an agent, they say I have to call. Once your phone number successfully ports to Xfinity Voice, your old service provider should automatically disconnect your line (unless otherwise stated in your Text 266-278 to chat with Xfinity Assistant. Jul 16, 2023 路 I would like to cancel my landline. I couldn't get in touch with a person at the retention center, I tried the phone tree and even tried to find a physical Comcast location. Find a store. 30 minutes so far with lots of offers for more service, but I am looking to remove the service. ” I tried saying “existing customer” and there they put me back with the stupid automated service again. Unfortunately I could not make that payment due to other circumstances that was out of my control. com’s tool. I… Dec 18, 2023 路 Is Xfinity Customer Service 24 Hours Phone Number? Yes, Xfinity does have 24 hour customer service available via phone. Philadelphia View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile. High Level: Keeping phone number after leaving Comcast/Xfinity My primary phone number comes through Comcast via VOIP. ET on Saturday. Learn how to set up or turn off automatic payments from your account online. Check availability using Xfinity’s site or CableTV. Our Community Specialists can provide official support 7 days a week between 6:00 AM and 12:00 AM Eastern Time. Cancel Post. Call one of Spectrum's customer service phone numbers to receive Internet, cable TV, mobile, and phone assistance. Get any confirmation numbers. I apologize if our business team did not explain the porting process for your number clearly, but anytime you port a phone number, there is typically a delay in that timeline. • Complete a simple cancellation form. We greatly appreciate you taking the time to share your experience regarding the porting of your number from Xfinity Mobile. Get more from your internet. If you need to disconnect your Xfinity service, you must schedule a cancellation phone call. Xfinity For full functionality of this site it is necessary to enable JavaScript. Sep 10, 2019 路 Do not cancel your current service before you port your current number, as it’s unlikely to work. I asked chat support, and they said to call "1-800-XFINITY (934-6489)" to cancel. . Jul 2, 2024 路 Thank you for your feedback, user_tqaslp. In addition to a store visit, you can cancel your Xfinity services in several ways: Cancel through Xfinity Assistant; Cancel over the phone; Learn about bereavement options; Walk-ins are always welcomed. Please help. Comcast is truly the worst ever. Dial the number and wait for the automated system to guide you. Oct 22, 2024 路 @user_wzaku4 . Learn about receiving a refund from Xfinity. You can update your contact information on your account. I don't have time to call back 50 . Call the customer service phone number. Comcast/Xfinity does not publish any, just the national 1-800-Xfinity (1-800-934-6489) or 1 I'm trying to cancel Comcast's cable internet so I can switch to fiber internet. Nov 3, 2024 路 Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon! Nov 14, 2023 路 I also just got charged $70 for the internet at the apartment I no longer live at BECAUSE YOU NEVER CALLED BACK. I need to return my equipment and cannot find an Xfinity Comcast store in Las Vegas, Nevada. Dec 4, 2024 路 I want to cancel my service Cancel service. m. It was extremely difficult for me to cancel my service, I had tried online, on the app as well. No contact just increased the bill to $720 and said that I would have to pay this next month but they won't make any adjustments unless I renew my contract with them. None of Xfinity's Customer Service is what it used to be. As much as I don’t want you to go, I will make sure we get this taken care of promptly. • Mail a cancellation request, including your first and last name, service address, account number and phone number to: Comcast Cable. Should I cancel my existing service before porting my phone number to Xfinity Voice? No. to 1:00 p. Pay your bill, get support, or connect with an agent with Xfinity Assistant. I have tried numerous times to get someone on the phone and only ever get redirected back to setting up a callback time. -Richard Mar 7, 2024 路 I would like to cancel my Xfinity internet service. Type your message in the text area near the bottom of the window. &nbsp; Cancel my service effectiv Dec 20, 2024 路 Hey @user_7x3oqn, Thank you for visiting our official Xfinity Forums Community support page. When you get to the menu, say “cancel service” and you’ll be connected with a customer service representative who can help you cancel your service. This number is not the general support line but the Comcast Savings Department so they know that you’re trying to leave and will cater to your needs. Apr 9, 2024 路 To cancel your Xfinity Internet service, follow these steps: First, call Comcast Retention at 1-800-XFINITY or 1-800-COMCAST and clearly state your intention to cancel. Instead, type "Xfinity Aug 30, 2023 路 When making the phone call to Comcast Xfinity's customer service at 1-800-XFINITY (or 1-800-934-6489), you’ll be prompted with automated menus. Aug 6, 2024 路 user_r7w4a4 Hello, and thank you for reaching out here on our Xfinity Community Forums. Pick a cancellation date, often the last day of your billing cycle. I need someone to actually talk with me so I can cancel my service and get my money back. Nov 13, 2024 路 Cancel my phone service, I can't make the chat feature Aug 7, 2024 路 Wondering how to talk to someone at Optimum customer service? To cancel Optimum service, call Optimum’s local customer service line for your region. Looking to change or cancel NOW Internet? Learn more about the impact to an Xfinity Mobile customer’s account when they move or cancel their other Xfinity services. user_5q3lpp. request a call if you want to call you can reach us at 1-800-Xfinity (1-800-934-6489 Learn how to manage your upcoming appointment. The "To:" line prompts you to "Type the name of a person". Just call their main number (either 1-800-XFINITY or 1-800-COMCAST) and answer the menu saying that you want to cancel your Xfinity service. - As you are typing a drop-down list appears. Hello, thank you for reaching out! It breaks my heart to hear you are leaving us. u/DantesInferno91 Thank you for taking a moment to reach out to us via our subreddit. All the information on the sites seems to indicate that I need to call in to get my service canceled. Prepare a valid reason, such as moving to an area without Comcast service, and stand your ground during the call, ignoring any offers or attempts to retain you. May 10, 2023 路 05/10/2023 Today - I have completed the online cancellation form, to request cancellation of my Xfinity service again. Spam say “AGENT” to it, after maybe 5-10 times it will finally ask if you want to text with a live chat agent. com to login to your account. 1 day ago 路 I would like to cancel my internet services immediately Oct 12, 2024 路 Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 2. Good luck to you, I mean that honestly. Finally found your phone number and that is useless too. Moving Xfinity Service. Sep 2, 2024 路 Here are a few reasons that let you pause your Xfinity internet service rather than cancel. Again. Jul 23, 2023 路 We can help you with the order cancellation, please send us s direct message, thanks! To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Version 4. - An "Xfinity Support" graphic replaces the "To:" line. The phone number you listed to call is also of no help. Dec 4, 2024 路 Two weeks ago I called Xfinity about my internet service, clicking on the phone number linked to the site, and the agent was asking me for the numbers on the back of my router. Tell us whether you'd like to transfer account ownership or close the account. Jul 29, 2024 路 Please cancel my service immediately. A phone number for customer service. Aug 15, 2024 路 Hey there, user_qbwnpz, thanks for reaching out through Xfinity Forums regarding the phone number listed on your account. Step 3: Contact Xfinity Customer Service. In the 'To' line, type "Xfinity Support" there. Our Residential Customer Service Team can be reached at 1-800-XFINITY and 1-800-COMCAST. Learn more about NOW WiFi Pass and how to handle potential customers. Instead, type "Xfinity Support" there. Customer Service Hours: Monday — Saturday, 7 a. To sign up for Xfinity home internet service, call 1-800-XFINITY (1-800-934-6489) or click the button below. I get to the point where it asks if I want an agent to call me at A PHONE NUMBER THAT IS NOT MINE. All Customer Loyalty told me was the cold hard truth nd reality that xFinity can do and say whatever they like, while customer's are held to a Much higher standard. Philadelphia, PA 19103 Xfinity Attn: Customer Service 1701 John F Kennedy Boulevard PA 19103 Philadelphia United States of America 01-6-2025, City CERTIFIED MAIL: Canceling Xfinity Subscription Apr 22, 2024 路 Hello, I am having this same issue. You can cancel your Xfinity service by visiting a local Xfinity store. Feb 16, 2024 路 To cancel, contact Xfinity support options from above and specify which services to cancel – internet, TV, phone, or a combination. Dec 6, 2024 路 user_bcmduc - Our team can help cancel your Xfinity home internet service right here, and our chat format is just like email. I tried to chat with an agent many times, but the chat only shows "I'll put you in touch with a live agent now. An official employee, such as myself or whoever is first available, will Dec 13, 2023 路 Cancelling Your Xfinity Service By Phone. Provide your account information when prompted. Once you initiate the port, your phone service will cancel automatically. Nov 4, 2024 路 To cancel your Xfinity service over the phone, call 1-800-XFINITY (800-934-6489). Contact Xfinity for information about internet plans, upgrading your plan, and technical support. Aug 19, 2024 路 user_nyc9ja Our condolences for the loss. Dec 17, 2024 路 There are several ways to cancel your Xfinity Internet service, including: Phone: Call Xfinity’s customer service number (1-800-934-1599) to cancel your service. Tuesday, November 12th, 2024 4:58 PM. S. That's what I ended up doing in November of last year. Text options are exactly the same as the fucking phone prompt. May 8, 2024 路 Hi, I am looking to cancel my service however none of the links on your website AND Xfinity Assistant are working. There is no icon for chat in my right hand corner, no pencil and paper icon. Press Enter to send it Learn how to close or transfer an account when an account holder has passed away. 0 XfinityEricB Aug 28, 2024 路 Customer Service. This kicked me out of my package and I was then at around $216 for SD service, which they downgraded me to once my Triple Play package went away. Dec 26, 2024 路 Please send us a direct message with your full name, business name, full address, and phone number. If I didn't need to call to setup service, I don't understand 5 days ago 路 Please send us a direct message with your full name, business name, full address, and phone number. There are a variety of ways to get in touch with a Comcast specialist. Our team is here to help. Backstory: I was paying $260/month for 400 service, most channels, plus phone and rental modem. Once you get someone on the phone, make sure the representative that you are talking to is a part of the retention department, and, if they are not, it is usually easiest simply to ask to be transferred to Feb 1, 2024 路 You have three main options to cancel your Xfinity internet service – phone, online chat, or in-person. What the actual fuck. I don't understand why they can't just press cancel and go over with you how and what equipment to return. I have not been at the address for this Xfinity service I have tried to cancel since 04/12/2023, any possible roommates using this service should have also moved out by or before 04/30/2023. Xfinity Community Forum. Tracking Id d241f103-e0c9-4f27-805b-014c82df8bbd. The second person assured me she would cancel the services. Press Enter to send it Find Xfinity Customer Service numbers and other contact information. Good luck trying to cancel Xfinity if you ever decide to leave. • Click "Sign In" if necessary • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down Apr 29, 2024 路 • Visit your local Xfinity Store. If you need to disconnect your Xfinity service, Jul 5, 2024 路 Xfinity’s customer service phone number is: (800) 934-6489. Provide your full name, service address, account number, and phone number to verify your identity. Online: Visit xfinity. Learn how to cancel, pause, or move your Xfinity services online, by phone, or in person. ATTN: Service Change Requests. Canceling your Xfinity service in person. Support: Xfinty Support page. 1701 JFK Blvd. I’m so sorry to hear that. Sep 26, 2023 路 So, I received an email from Tiffany M. user_14n91k Our team can help you today with your account concerns. 0 Cancel Post May 31, 2024 路 Well if I can't speak with a person on the phone about you saying . 5. CenturyLink mentioned that I would lose the ported phone number if I were to cancel my service?? Oct 15, 2024 路 You can cancel your Xfinity service by calling 1-800-XFINITY, using their online chat, visiting a local Xfinity store, or filling out a cancellation form on their website. Call 1-800-XFINITY (1-800-934-6489) and say “cancel service” to reach the cancellation department. Be prepared Learn about your rights as an Xfinity customer and the various ways to contact their support team. <style> . Optimum customer service is available from 9:00 a. Your phone number must remain active with your old service provider during the porting process. Fuck comcast. I switched my phone number away, and returned my rental modem. Find out how to restart your service or contact us for help. Jul 23, 2024 路 I just can't find their customer service phone number or chat or anything. If the care concern is for Xfinity Mobile, we can be reached at 1 (888) 936-4968. If not, the number will be lost and given back to Comcast to give to someone else in the future. Are you looking to change your phone number for a landline or Mobile phone? 0. Xfinity Internet and Xfinity Mobile customers access to Xfinity WiFi hotspots included, others only with NOW WiFi Pass unless special conditions apply. Find out if you have to pay a cancellation fee, how to pause your service, and how to return your equipment. I no longer need internet, phone or TV. Aug 15, 2024 路 This seems to be true as my ported number is working through Xfinity. A drop-down list appears. Scroll down the page to transfer your number, cancel this line. Mail a cancellation request, including your first and last name, service address, account number and phone number to: Comcast Cable ATTN: Service Change Requests 1701 JFK Blvd. Select the device associated with the phone number you want to transfer to a new carrier. The only reason why I ported my main line was that comcast voice did not offer features I needed. Jul 10, 2024 路 How do I change my phone number. Don't get your hopes high though. May 17, 2021 路 I, too, want to cancel. Online: Log into your Xfinity account online and click on the "Account" tab to cancel your service. You can also complete an online cancellation form or mail a form that includes your full name, service address, account number, and phone number to: Comcast Cable ATTN: Service Change Requests 1701 JFK Blvd. Sep 5, 2024 路 Hello user_wglveq we can be reached via phone by calling 1-800-XFINITY(934-6489) 24/7/365. In the future please make sure to follow our community guidelines and post your own public post so proper help can be provided. Complete a simple online cancellation form (we’ll call you within two business days of receipt to confirm your request). to 9 p. Aug 2, 2021 路 I have been a customer since 2018. to 5:00 p. View Frequently Asked Questions. The Xfinity customer service number can assist you with all your inquiries.