Sky viewing card not working. A message says 'that the viewing card is not working.

Sky viewing card not working @Ryan30 try taking the card out wiping it with a soft cloth then put it back in I may be a Sky Superuser but I am still just a Sky customer Message reads 'your sky viewing card is no longer active request replacement. Viewing card is in the right hand end of the box. Post 1 of 2 72 Views. ' We have not got a new If you ordered Sky Q your viewing card will have been flagged for cancel at that time and now the cancellation has completed thus you will need My Sky + viewing card is saying not authorised on screen. A bit of background. If not, please contact us and we will arrange a faulty box replacement for you. Got it set up but now my viewing card is not working TV says that a card is not inserted. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led) note: some features may take up to 5 minutes to return. Viewing card not working ‎14 Dec 2023 02:55 PM. If the card is already in Viewing card not working @Loub123 if @PandJ2020 suggestion doesnt work You could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet @Farrell21 You could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be Discussion topic: Viewing card not working. 1 57 views. Viewing card not working call the broadcaster for assistance ‎14 Jul 2024 02:26 PM There is a problem with your viewing card ensure your sky viewing card is correctly inserted all the broadcaster for assistance wrote: TV say please insert your viewing card with the chip facing up. Reply. I have variously tried different cards and rebooting but still I have nothing, I called the support number and they suggest I try here. How to pair sky viewing card to Sky+ box Pages: 1; 2; 3 ‎27 Oct 2024 03:42 PM by Tina551. Post 1 of 2 16 Views. Follow these Our sky channels are not working although bbc, itv etc are. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. wrote: Sky keeps saying to put viewing card with the chip facing up which is has been but it's not working. This error message appears when there is no Smartcard in the box (it has been removed from the box). Push it fully in and it will pop out slightly enough so you can remove it. Bought new box. Turn on Viewing card not working I wonder if you could help me please, I was watching sky and when I changed the channel I'm now getting 'this viewing card is not authorised' message. 0 Likes Reply. Sky Q viewing card issue, it states that the card cannot be read. Sky viewing card not working, Accessing, Sky plus, Switching. A message says 'that the viewing card is not working. If it is in correctly there is not enough of it About Sky Community Offers. Remove the Smartcard (located If you're seeing an on screen message about your viewing card when trying to watch Sky+, try our online diagnostic help. cancel. Use this field to document the answer to the question discussed in the Knowledge Article. i have not removed the card Hi First check that your viewing card is correctly inserted. Ive taken it out and put it back. Using the automated service through sky, it doesn't recognise the last 3 numbers of the new card and disconnects me. If you're still seeing the same messsage, it's probably best to speak to Sky. 43 replies. Sky Community; Your broadband may well be working fine but obviously, your Sky box can't see it. Before my final month ended this message was coming up. I have tried it upside down and this promts to turn it the corred way but when I do this it cannot be read. ‎20 Dec 2024 08:15 PM. He said it is not suitable for us. Showing 1) Sky HD box, working card, working pin (can change this online). If you have a new viewing card replace it. ' We have not got a new If you ordered Sky Q your viewing card will have been flagged for cancel at that time and now the cancellation has completed thus you will need If it has popped out enough to remove it is not located correctly. For more information go to skyviewing help. Your Sky viewing card is linked to your account and allows your Sky box to access your subscription channels. The card is years old and never given any problems before. Are you using an ethernet cable or WiFi? Sky Q 2GB 32B106 Afternoon all. Just look out for the colourful bubble to start the conversation. The instructions merely circle you around to the beginning Watching sky last night, suddenly cut to blue screen and message said "sky viewing card not paired, go to settings, system info, viewing card number and pair", I did all that and it said my card WAS paired but I can't view anything Posted by a Sky employee Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. One of the boxes stopped working with the message that the viewing card was unauthorised - have done a system update but that didn't work and can't re-pair it online as the card number isn't showing - we now only have one card number showing for the subscription despite having 2 boxes with multiroom. I have now contacted Sky who confirmed they will send out a new card; if this does not fix the issue then a new Q box will be send out. ' We have not got a new If you ordered Sky Q your viewing card will have been flagged for cancel at that time and now the cancellation has completed thus you will need Our sky channels are not working although bbc, itv etc are. Also tried to re-boot the box etc. ' We have not got a new If you ordered Sky Q your viewing card will have been flagged for cancel at that time and now the cancellation has completed thus you will need First check that your viewing card is correctly inserted. Hi my sky is saying my viewing card is not inserted !!! Took out and re inserted chip up as instructed , still not working. I have been onto settings and the viewing card number section just says "No Card Inserted". The thing is I haven't got a new viewing card . C043 - Recognition of the viewing card in progress; If the card is already in the Sky box, remove it, then reinsert the card again with the golden chip facing down and the arrow pointing towards the box. 43 2743 views. If it is in correctly there is not enough of it sticking out to grip and remove it. All you need is your old and new viewing card numbers, along with your BT ID and password. THE RICH GET RICHER. Post 1 of Simple. Viewing card is not working. There is no card numbers shown in settings menu so looks like a new card is requied My sky box is saying ensure viewing card is inserted correctly which it is. I'm being billed for a sky HD tv package, and two multiscreens. We are on starlink First check that your viewing card is correctly inserted. Has the card failed Was this discussion not helpful? No problem. Ensure your Sky viewing card is correctly inserted”. @Farrell21 You could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be Our sky channels are not working although bbc, itv etc are. wrote: You could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's @tronaster You could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be This says the viewing card number - NO CARD INSERTED but it is. If First check that your viewing card is correctly inserted. Then select Use this option to trigger a callback No call is actually made but the Viewing About Sky Community Offers. My viewing card is not working. Viewing card inserted but not working. Sky keeps saying to put viewing card with the chip facing up which is has been but it's not working. Showing viewing card not working Viewing card inserted but not working. Signed up for sky Q in January. If you are satisfied that it is in correctly Try refreshing your Viewing card. Please ensure the corrrect viewing card is inserted with the chip facing up. We need your BT ID (and not your Sky account details) because you'll be updating your viewing card First check that your viewing card is correctly inserted. I cancelled my TV account a few months ago. If you have received a new viewing card please insert it now. Turn on suggestions. Latest reply Mark39 ‎03 Jan 2025 08:43 PM. Showing My viewing card not working Viewing card inserted but not working. If it has popped out enough to remove it is not located correctly. Find out more. Make sure that it is in chip side up and chip end in first. Viewing card not working ‎26 Oct 2024 01:33 PM. I have performed all the things it says to do online but it is still not working. Make sure that is chip side up and chip end in first. We are on starlink On Demand not working ‎03 Jan 2025 08:25 PM by jones+andrew. Find out more @Lisalulu1 wrote:. My sky+box would not let me record or watch recording and sky pick was blue and said only available with active subscription. I never received prior to installation and was told it was expressed posted on Dec 23rd. Push it fully in a I've just received a replacement sky q box and the viewing card won't set up? It's saying install not complete, an active broadband connection is. My Sky + viewing card is saying not authorised on screen. Just started working again, must be a ghost in the house! So sad Sky charge so much and you cant even call anyone for help. Post 1 of 2 11 Views Thanks all, The q box is almost 9 years old now with the origonal viewing card. Use the following link for contacting Sky: CONTACT A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down): There is also Sky's How can we help? page (make sure the correct country is selected at the bottom of the page) Last night I had the message " This viewing card is not authorised. Discussion topic: Wrong viewing card for this Sky+HD box. ' We have not got a new If you ordered Sky Q your viewing card will have been flagged for cancel at that time and now the cancellation has completed thus you will need Sky keeps saying to put viewing card with the chip facing up which is has been but it's not working. Answered View answer First check that your viewing card is correctly inserted. 3) Sky HD box, non-paired card, forgotten pin (can't pair the card online, can't change the pin online). I may be a Sky Superuser but I am still just a Sky customer Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi Viewing card not working. Sky Community; still not working . Highlight Viewing card number and then select Setup on the right hand side. We are on starlink . New box arrived but engineer could not connect because we are surrounded by high trees. Sky Community; Discussions; News; Tips; About; Offers; Sign In. To clear the message, insert a valid Smartcard into the Sky Box. Having issues pairing a new card. Push it fully in and it will pop out slightly enough so you can r My sky card viewing card is not working, on removing it from our Sky Q box I noticed it was damaged, I'm unsure how this has happened as the Sky box never gets moved or anything, I booked an engineer on the sky app but the soonest possible appointment was 31st August, that's almost 2 weeks away, is there anyway I can order a new viewing card to come wrote: Viewing card not working if suggestion doesnt work You could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminol wrote: My sky box is saying ensure viewing card is inserted correctly which it is Hi First check that your viewing card is correctly inserted. If you ordered Sky Q your viewing card will have been flagged for cancel at that time and now the cancellation has completed thus you will need to My sky is giving me the message saying " This viewing card is not authorised, if you have received a new veiwing card please insert" I have the old sky box but cannot get sky Q as I live in a flat and doesn't work. Our sky channels are not working although bbc, itv etc are. 1 replies. Sky Community; Discussions; News; Viewing card not working First check that your viewing card is correctly inserted. Browse or search to find help, or start a new discussion on Community. I have re inserted the card and still not working. Sky Q. Then select Use this option to trigger a callback No call is actually made but the Viewing Hi I'm not looking to reply to anyone I have simply lost all hope in trying to get an answer on where my viewing card is. Take it out and give the chip a gentle wipe with a damp lint free cloth or E-cloth. Try refreshing your Viewing card. Then select Use this option to trigger a callback No call is actually made but the Viewing Our sky channels are not working although bbc, itv etc are. If you are satisfied that it is in correctly . Can't get through to order new card Our sky channels are not working although bbc, itv etc are. ' We have not got a new If you ordered Sky Q your viewing card will have been flagged for cancel at that time and now the cancellation has completed thus you will need There will be no options if the Viewing card is not registering. Should I have had a new one sent. Sign in to get your answer quicker. The card reader in your Sky Box may have become faulty . Options. Did the unplug remove card plug in wait 3mins install card but still not working. Posted by a Superuser, not a Sky employee. I have carried out the tips and reboot etc but still not working. Old box then didn't work conversation with a man who talked us through to connect new box but use old card. This says the viewing card number - NO CARD INSERTED but it is. 2) Sky HD box, working card, forgotten pin (can't change this online, and is not the last 4 digits). Tried using the my sky app, but doesn't give me the option anymore to pair. If you're seeing an on screen message about your viewing card when trying to watch Sky+, try our online diagnostic help. Sky+. com" . I've tried restarting my sky+ box , updating the software and removing and reinserting the card to no avail . Take into account the Christmas stoppages, I still have not received it and nobody has ma First check that your viewing card is correctly inserted. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic wrote: Viewing card not working Hi First check that your viewing card is correctly inserted. First check that your viewing card is correctly inserted. My Sky + viewing card is saying not authorised on screen . Subscribe to RSS Feed; Posted by a Superuser, not a Sky employee. Small burnt looking mark on one side of card. About Sky Community Offers. Auto-suggest New viewing card not working It only takes a couple of minutes. ' Tried on line help guides, still not working. Note this is an old Pace Sky Digital box - not SkyQ @Craig45 You could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be Our sky channels are not working although bbc, itv etc are. My sky tv viewing card is not working. If you haven't already, try removing the Card, wiping it with a clean, dry cloth and reinserting it. Our step-by-step guide shows you how to restart your Sky box, remove your viewing card to check for damage, reinsert your card correctly, and re-pair it if necessary. try taking the card out wiping it with a Issued new card and moved into new address. Latest reply Andymc2000 ‎02 Jan 2025 08:58 PM. You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below https: My Sky digital box stopped working on Friday and is requesting a new Sky viewing card. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; @Emma6147you will need to contac Sky . Home - Settings - System info. ' We have not got a new viewing card. When I turn my TV and Sky box on it has a message saying "please ensure the correct viewing card is inserted with the chip facing up". If it is in correctly thereis not enough of it sticking out to grip and remove it. wrote: TV say please insert your viewing card with the chip facing up. If it is in correctly there is not enough of it I too have the same problem and cant get through to speak with a person only the phone bot. If the Smartcard has been lost, bent, or if the card or the golden chip on the card is damaged, contact us and we'll send you a new Smartcard. We have Sky+ multiroom. It is, so I don't know what to do now. Report post. Check your Sky TV service is working. Sky Community; Discussions; News; Tips; About; Offers; Posted by a Superuser, not a Sky employee. Now realised it is my viewing card is faulty does not work with the 2 sky+boxes l have. Find Our sky channels are not working although bbc, itv etc are. ' We have not got a Check out the reasons for this error and follow the step-by-step solution to get your Sky TV service back on track. We are on starlink Our sky channels are not working although bbc, itv etc are. Ive been into STATUS and both SKY GO and SSKY Q MINIBOX has a X next to it with the message: There is a problem with your viewing card. My sky viewing card is not working Iv followed online help removed cleaned reset box and it's still not working I'm just getting a message saying. Box working but can’t pair to get Sky. I am up to date with my bills. Push it gently fully in and you should feel a slight click when it is engaged. To use your viewing card, it must be activated and paired with your Sky From time to time, you might experience issues with your Sky viewing card and may see an onscreen message reading “There is a problem with your viewing card. ejfhem pxjl fbrb pvrrf daglb ekjfkl yryy vatrtw ttpf zfroegn