Plex disable relay There will be a program named "Plex Relay". As a paid up Plex Pass holder I’m deeply disappointed that you would add a feature that negatively impacts the security of my network without letting me turn it off! Sure I could have my router firewall stop Plex getting out but I have other things that would also impact. 0 Mbps for Plex Pass) so that they can be proxied through a Plex Relay server. 21. It's causing direct connection to fail because it prevents the proper return of the internal IP due to the DNS trickery that plex does to make their SSL work. It totally loses continuity, disrupts conversation flow, and obscures the topic at hand. Required– Only accept secure connections. IIRC, a Plex Pass is required to access this setting. When direct connections to your server cannot be made, the request proxies via their platform and is limited to 1 Mbps (free) or 2 Mbps (plex pass). Relay connections are bandwidth-limited. 23. 1. g. I got myself a new bandwith connection and a new modem, i bought myself a new router and i port forwarded 32400 in plex, but i keep getting the 328p quality no matter what i do. • Low quality (1 Mbps free, 2 Mbps paid). com - uses my LE cert. Enable the DLNA server: Unchecked. But I have VPS, I can port forward my VPS IP:VPS Port → my local IP:32400. 24. tv - uses the Plex. Initially i setup port forwarding rules on my router and was able to get remote access working. I run the server on a weak NAS, so not a lot of power to transcode. html using browser. Not sure what's so difficult about this, their site does a pretty good job explaining all the functions. Usage has been in house mostly via apple tv, and on the move with the app on android mobile. It turns out there is a process called "Plex Relay" that needs to Choose how your Plex Media Server handles secure connections. Though, my question would be why? As a free user, you only have 1Mbit/s and Plex Pass 2Mbit/s. tv, the user gets the following: app. You can disable the Plex Relay Service by turning off the “Enable Relay” preference in the “Network” section of your Plex Media Server Settings. You can try in the server Haha, happy to help. 2. Thanks. Simply renaming this file will cause Plex Relay to not work at all and thus only those connections coming from my Another reason to what u/theblindness already wrote - if your server is remote and not accessible directly, then Plex will use Plex Relay for connections to your client. Plex pass users get 2 Mbps, and non-plex pass users get 1 Mbps. This should also be something you can set in your server settings to limit remote streaming quality. Then go into the settings on PMS and disable “Enable Relay”. Port forwarding via VPS / self-hosted reverse proxy • More secure than simple port Plex Media Server running in Docker with NVIDIA encoding (and optionally Intel) along with option to disable Plex Relay (based on linuxserver/plex) Resources. I was always under the impression that everyone that streams from me is always going through the relay Plex Media Server: Remote connections use relay even with ports forwarded Solved [SOLVED] Bought a new modem & router, original Comcast modem/router was to blame. . So if you, for example, don't have port forwarding active. Basically extra servers hosted by them to be in middle between your client and server. The server is remote (vps), no users accessing from local. plex. I looked it up and it seems plex relay is the problem. 58. I switched to T-Mobile Home Internet, and I have not yet been able to reach the server from remote. Information about your configuration or use of our Services when you create a Plex Media Server on a local device, connect to a Plex Media Server that you https://plex. Just be careful that it’s actually just the bug and not accurately reporting no remote access. It seems the only way remote access works is if the "Enable Relay" option is checked. As a user of the free version, I can sorta accept that I have to put up with any variation of ads they come up with. Next, discuss (brother). Help Like the title says. 10. The attitude of the berks on this thread is exactly similar to "You expected the light switch to turn off the light? Ha ha ha For questions and comments about the Plex Media Server. Whenever I turn Relay off, my PS5 and smart tv Plex apps lose connection to the server. 0 Mbps, then don't worry about whatever the Plex Web interface says No remote connection after disabling plex relay . For questions and comments about the Plex Media Server. Also, disabling relay doesn't mean you'll be able to connect directly. create an AAAA record plex. VPN running on the router. 11:32400 Remote access enabled but not possible through cgnat. Here’s a quick checklist to diagnose and Hi everyone, For the past week I have noticed a reduction in quality when playing videos on remote connections (not LOCAL). Port-Forwarding configured successfully, tested through CanYouSeeMe. Plex is designed to let many Apps play media from a central Server. yourdomain. eu. I turned on UPnP from the gateway dashboard. That means that you either need to be signed in with the server’s admin/owner account or with For questions and comments about the Plex Media Server. com--> localhost:32400. 0 Mbps quality (2. Plex will not be able to find the program and thus can't run the feature. I think the only way to disable relay is to disable remote access. The device’s video settings are at maximum on remote connections, but transcoding is still enabled and at most they play at 1Mbps. Block internal IP addresses When enabled, DNS responses containing IP addresses listed in RFC1918 will be filtered out. It will work for a little while. But I couldn’t find place to set my VPS IP:VPS Port in plex server configuration, Server Version#: Version 4. Ever since I have been unable to access the I recently discovered that Plex has a “relay” feature to allow indirect streaming of media via Plex’s servers. 8994-f2c27da23 Player Version#: I have the latest version on all my devices as I always update the server and player to the latest version. Then created a subdomain plex. You can disable this functionality in the plex server configuration. Details: Running latest PM Hi, can you please strongly consider enabling me to stop the Plex Relay feature. (At least until such a time as a Plex IP and port: 10. However, when I uncheck the Network >> Enable Relay option, I never Server Version#: 1. The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. 117. I have done my research on reddit and when i thin Plex and our partners use standard Web technologies, such as browser cookies, which may be necessary to make our site work and enable core functionality, such as security, network management, and accessibility. 32. I then tried to disable plex relay but when I did this, none of Thought I’d ask about remote access and the relay. Is this something new that they have implemented in Plex? Can it be disabled? Thanks Our Relay feature allows a limited connection to be established to your Plex Media Server even if the normal Remote Access isn’t working. 3830 Player Version#: I had Plex accessible from outside my home network previously on Spectrum internet. There are many smart home services that are accessible remotely without opening any ports etc. I use Plex for Android almost every day and recently I’ve been having some odd playback problems. After i did this i have had a lot less problems. eu, this points to UUID. Plex does collect: Configuration data. 4625 Player Version#: 4. Just in case, check on the plex media server settings if the Relay is enabled (under network) . 1 Hi! I’ve been behind carrier grade nat for a while now and i’m therefore using plex relay for remote access, this has worked well untill today. Hello guys, I recently noticed that I could not exceed 2mb/s 720p on my Streams when I accessed it remotely so I searched for the problem and read in an article I should try to disable the Plex relay and so did I. So on my server, I noticed the option to disable or enable Plex relay. Made no difference. But, it seems like not even Plex Pass users can disable this. Will plex listen, I’m not sure but the more votes we get over there the louder our voice becomes While I understand these maybe features Causing remote access problems and forcing relays even on local networks. I think there are a a variety of ways to do this: rm /usr/lib/plexmediaserver/Plex Relay; chmod 0000 /usr/lib/plexmediaserver/Plex Relay For questions and comments about the Plex Media Server. Reply reply UPDATE: To anyone who finds this topic and after reading agrees we need a way to disable this new functionality please visit Fully Disable Discover & search results from Streaming Services (More Ways To Watch) and add a vote. If I disable the "relay" option, I cant connect to the server from outside my local network (e. cfargotunnel. XX. with windows firewall on windows 11 Not allowing my plex to go through I have to manually turn off then turn on my Plex server and then turn my firewall Server Version#: 1. 40. 132. 04. • Often causes transcoding. 33) Went into the windows firewall, both inbound and outbound and allowed that custom port Users who have the xFi Advanced Security installed and who wish to set up Remote Access with Plex Media Server have no option but to disable the Advanced Security feature, unfortunately. So, if it is possible for you to setup remote access, then you must disable relay. 29. Information about your configuration or use of our Services when you create a Plex Media Server on a local device, connect to a Plex Media Server that you You can disable the Plex Relay Service by turning off the “Enable Relay” preference in the “Network” section of your Plex Media Server Settings. 0. I read that this should be possible given the relay, that the relay would just reduce quality for free, but my phone app can’t see my server, let alone play from it, given this. Tip!: Setting custom access restrictions when granting access to content requires an active Plex Pass subscription for the admin Plex Media Server account. I can’t seem to connect remotely from my phone when a VPN is running on the server. You can playback media on your local network, stream it over the internet, or physically sync media to a mobile device. I have a friend who’s been To convert videos faster and with less processing power, you can turn on Hardware-Accelerated Streaming in Plex Media Server. LAN Networks and authorized networks set to my VLAN 10, I think I had to disable IPv6. Tip!: Remember that you need to turn on Remote Access (even if it can’t establish a connection) in order for Relay to be available. Is there a way to disable the relay? For some reason Chromecasts get in this weird loop of using the relay even though it is reachable normally? Reply reply krypt0 • You can disable Plex relay by renaming the plexrelay. Under Network Custom URLs to access this server: https://plex. This page is community-driven and not run by or affiliated with Plex, Inc. 4. When playing media the connection is relayed and I get the plex indirect limitations. 3 I have had Plex installed and working on an Ubuntu PC for at least 4 years without any problems. . exe file Reply reply Cow-Tipper Plex doesn't let you simply disable Relay, but it is easy to manually break. No other devices on my network can see it. and when I disable relay it wont connect from outside my home network. 8598 Player Version#: 4. 2 (WEB) OpenWRT running on the router, Windows 10 machine. I have not found a method for disabling “relay” within the GUI (I have disabled Remote Access) and would hope that the Plex team I think it would be a useful feature to have an environment variable to disable Plex relay. Instead of accessing my Plex server using port 32400, with Nginx I can access Plex as I would connecting to any website - by using a custom domain for Plex. If I disable the "relay" option, I cant connect to the server from outside my local Dang it. I told them all to disable Direct Play and Direct Streaming but the Plex client sometimes still uses it. VPN without considering certain technical I have just installed Plex Media on my laptop with Ubuntu 16. mydomain. Hello there, If I have remote access though custom URL working, I don’t want my server to connect to Plex relay’s, what is the option to So since Plex doesn't allow you to enable/disable this Plex Relay feature, I did some digging through my Plex Media Server. 5081 Hello I have a huge problem, and i am pretty new to Plex but i had no problems until recently. Also set plex pc to a static IP, which I am running on windows 11. 5081 Player Version#: 1. So, it appears that my configuration is working to some degree as the browsers can access it, but it appears none of the apps are able to access it. Open the ports manually and disabled plex relay in the network settings. 19. Edit: I was able to find it under libraries in the web interface to Plex settings (didn't see it in the Plex Media Player settings on my linux desktop). If it was a tv show or movie it would need to transcode to stay within the plex relay speed limit Reply reply More replies More replies I have followed all the steps here and followed the troubleshooting. When enabling remote access I have no problem. 7195 Player Version#: N/A Hi - I would like to access my PMS without using the Plex Relay Service so that I can get higher quality video streams when accessing remotely. In a nutshell, if your app isn’t able to make a direct connection to your Plex Media Server when you’re away from home, we can act as sort of a middle man and “relay” the stream from your server to your app. How to disable plex relay?! Help Hi all, I have only recently started sharing my libraries to a few users. Now plex says that my server is fully accessible outside my network, even though my ISP blocks all ports (and i’ve also not oppened port 32400 for plex on my own router) so even though it The same limitations will apply for plex app for Windows, it doesn't seem to matter wether you are connected remotely or from local LAN. The Server has been For questions and comments about the Plex Media Server. Tick the box to disable Plex Relay, now it will only connect to 32400. I click ‘Enable Remote Access’, it connects and I get the message ‘Fully accessible outside your network’. (using frp) So I can access VPS IP:VPS Port/web/index. 1. Have you checked the Plex knowledge base and searched on the sub and Google: Yes, and this is my thread on the plex support forum as I was troubleshooting with a mod. I finally managed to create a port forward in my router, and the remote access works perfectly now! But, as soon as I turn on my Nord VPN connection the Remote access stops working(!) I tried the solution Hi! Relative new plex user here. In the remote access settings, it shows two different IP’s, whic I do have NordVpn but with split tunnelling enabled I have the plex media server app installed on truenas scale (somewhat recently migrated from core) and when i go to access it remotely it take a while to connect, nothing bad but around 10 seconds. Specifically I’ve been having connection interruptions to my PMS while connected to the public xfinity wifi networks that I use at my work and at the gym. 2 stars Watchers. All users can make use of basic server/library access with their family and close, personal friends by choosing which libraries to grant access to them, and for managed users they can use preset restrictions profiles. Plex Relay • Relatively secure, as Plex themselves protect the authentication and broker / proxy the stream. 0 forks Report repository Releases No releases published. Packages 0. Plex server (v 1. It turns out there is a process called “Plex Relay” that needs to run for this feature to work. Both my Rokus and my windows 10 PC go to Relay Mode. I was on vacation and was getting only low quality streaming options and tried turning off the relay in server settings. On my Unraid runs the cloudlared docker. I then have to log into the server locally and go to Server Version#: 1. 41. Reply reply More replies. I don't have any "manage recommendations" dropdown. 1 watching Forks. 168. And in both cases I am able to play back without any indication of streaming limit/relay. On the Cloudflare page I have stored my domain XX. For continuity see Remote access keeps getting disabled. ), I don’t have access to port forward my public IP:Port → my local IP:32400. Either it will work as intended or you will lose access to the server outside of network all together I found the issue that plex is defaulting to relay and restarting the server fully applied the relay disable. my phone over 5G) Basically if your mobile client can't connect directly to your server (because a firewall or something blocks it) then your connection can be relayed via a plex server. I guess I didn't set up the routing for IPv6 Plex has a relay option, which is likely enabled. In this mode, playback is so slow as to be unusable. https://app. There are two other users from outside my network that can also play content in native size without I’m sorry, but I find the practice of closing threads downright stupid. @MartyFried on the contrary: special firewall settings might disable access to the plex server. Readme Activity. However I have noticed that all my content when being streamed outside the network, downgrades to standard definition. I saw a support article that talks about the free version of Plex being limited to 1Mbps and the Pass version being limited to 2Mbps when accessing a Plex server through the relay. If you’re on a windows machine you can get your current PMS IP if you go into the host with PMS on it and type in ‘’ipconfig’’ in command prompt and take that IP address and set it as the static IP in network settings on your PMS host. 8679 Player Version#: 10. Some of the tasks can help keep your Plex server clean and optimized, so it is recommended to run the scheduled tasks. Both play content in de original file sizes/bitrates, without transcoding. To Many users have remote access issues for various reasons – some due to a bad Plex configuration, some weird network setup (incl. To use push notifications from a personal server, both the Plex Media Server as well as mobile Plex app must be signed in to a Plex account. On a side note, how many people would want to have this feature instead of being able to skip to the next episode? It doesn’t really make sense. Hi Guys, I have a bunch of friends connecting to my server and all my stuff is high bitrate and high resolution. i recently discoverd that its using the plex pass relay as when i turn that off it will never connect and remote access says that it is unavailable Server Version#: 1. Server Version#: 1. The Plex Relay Service limits my PMS bandwidth to 2000 kbps, which is just SD video. Opened 32400 port, supposedly. Find the Plex folder in your Programs folder. I have turned off the VPN on laptop. For anyone else who manages who can access their Plex server by defining the source networks (by IP address or hostname) that can make inbound connections, Plex Relay is a real PITA as it can circumvent these specifically defined firewall rules and allow your users to access your New replies are no longer allowed. com. Preferred– (Default) Accept and prefer secure connections when they’re available for a Plex app, but allow regular HTTP connections if the app doesn’t support secure connections or if one can’t be esta Currently, you cannot disable the Relay feature. So if there is a firewalling solution in place on this laptop, OP would be required So since Plex doesn’t allow you to enable/disable this Plex Relay feature, I did some digging through my Plex Media Server. It’s a great feature For questions and comments about the Plex Media Server. org and shown in Plex interfaces. If it is, disable it. If I click disable remote access and then click to enable it again. This is a good thing to know though and I'll keep this in Server Version#: 1. 2. Android; iOS; Note: Remember to ensure that the Plex app is allowed to receive notifications in the system notification settings for both Android and iOS. Unchecking the box worked, thanks!. AdGuard Home is the default DNS, with a redirect for /direct/ domains to DNSMasq. 2 under docker in unraid). Plex can run scheduled tasks within a period that you can specify. The Plex Relay is used when the client cannot establish a Direct connection to your server. Don’t know why. Disable UPnP in your router and manually open the plex port (default is 32400). I’ve found the easiest way to do that is to disable the Plex relay (settings > network > uncheck the “enable relay” box). VPN). Simply rename that to anything else. Makes sense, will disable the Relay and port forward now! EDIT - Wow, much more responsive using the port forwarding. Plex Media Server can be a pain in the neck to get fully working with a direct connection between your clients, whether on your local network or remote, and your server. That means everything accessed remotely is transcoded to 2Mbps regardless of the My server is only accessible through Relay, even locally, limiting everything down to 720p and no chance of remote access. I will then have remote access for a random amount of time, could be an hour, could be a day and then ‘Couldn’t connect to server’. I can connect it to my plex server, and it sees/can play the media but only if relay is turned on-which has the unfortunate downside of tanking my resolution. • Very simple set up. Please, make Plex Remote Access more secure by default without need to opening ports and playing with routers and VPNs. One way to do this (with https): get a domain name, say yourdomain. As there are many Plex apps for most common types of devices, you should disable DLNA unless it is needed. I've been on the fence about a plex pass for a while, and have pretty much decided to buy a lilfetime pass now, then stuff like this happens. The connection works flawlessly and without relay on every other I can now access my Plex installation simply by connecting to my server, just as I would do when connecting to any website. If you want to only allow secure connections, change the dropdown to Required and tick the box for Strict TLS if you want to use more modern ciphers. BTW. If you can play videos remotely at greater than 2. tv cert. So this is my issue. When accessing using Chrome on a Macbook via app. • Slow. eu Relay is disabled. I do not want Plex to allow remote access to my servers and I prefer to manage remote access via alternative means (eg. install a reverse proxy on your Plex server (Caddy, Traefik, nginx), configure it to listen on a port you like (say, TCP 443, but can also be a random one like 12345) and set it to proxy plex. tv is unable to connect to "Plex Server" securely Its "Secure connections" setting may be set to disabled, or you may need to adjust some settings on your network. If I disable windows defender private network firewall, plex works how it is supposed to. If you forget to disable Plex Relay, you might have a middle-ground where it appears to work, but all the videos get converted to 1. Any ideas as to where to look to fix this? thank you. Switching to cellular data has resolved the problem in each case but today I got curious and decided to dig For questions and comments about the Plex Media Server. I don't see that option (running Plex 4. 1200 New to plex but having some trouble with the FireTV app, specifically. However, another user with whom I've shared can't connect at all. Stars. Relay is only used when the client doesn't have a direct connection to the server, so if you were previously being routed through relay and then disable it, chances are you won't be able to see your server at Plex Mobile Apps. Contentious question ahead: Any way to force a remote Plex server to use the plex relay? I know most people want to disable the relay, but in my case it actually assists users with bad peering to the server location. Scheduled Tasks. Even when i am at work, i use PHT and enabled Direct Play only for local media but just today Plex used Direct Play to stream a 1080p H264/AAC file. Email notifications Hello, My plex server was installed at local IP(192. • All types of devices can connect. Link Plex to Alexa Since all access to a Plex server requires going through Plex's own system (thus requiring a Plex account), it should be simple for a switch on the server owner's system to disable remote access through Plex's system. Now I can watch my Streams in higher qualities but only in my local network and I I can not connect my Plex server locally from ATV if I - Plex Forum Loading Set a custom port for Plex Port forwarded my router (I did “both” I don’t know the difference) to that new port Set my IP address to static using my router (with the local IP address that my computer that has the Plex server is on ie: 192. Nonetheless, the gawds here have determined that this thread must be split in two. You got signal shows that its closed. Whilst this isn't something I'll use ever I hope, it should make it much easier for people getting started with plex! This should in theory limit the bandwidth between the routers, but it's still better than the no connection (and Plex Relay) that I suffered before. I successfully crippled the I have not found a method for disabling “relay” within the GUI (I have disabled Remote Access) and would hope that the Plex team can advise on how this can be done Indirect = Plex Relay. Plex and our partners use standard Web technologies, such as browser cookies, which may be necessary to make our site work and enable core functionality, such as security, network management, and accessibility. The other day I let it install a Plex update and now it keeps losing remote access. When hardware acceleration is turned on, Plex Media Server will use the dedicated video When your Plex Media Server is claimed or signed in to a Plex account, then all access to the server will require authentication by default. com pointing to the IPv6 address of your server . DNSMasq has added DNS If you are, look for this setting and turn it off. HOWEVER, every time your server is upgraded the Plex Relay app will Is there a way to disable relay? Much as I like plex I don't want my ahem legally obtained files ahem to be routed through their servers. macpro 2009 your apple tv, which model is it? Is an old one or not so old, or new? Plex should really have a setting like “IP address to generate custom URL from”, to make this an easier process. 3. It's still pretty slow for some files, but overall this was a great impovement. Hi, I have setup my Plex server on an Nvidia Shield (2017) with an external HDD. I’m posting this in several threads about the relay feature to try and help anyone struggling with it. So here goes. Enable Relay is unchecked. 8840) is running on a synology 224. Settings -> Remote Access -> Show Advanced to see the Limit Remote Stream Bitrate setting. Related Page: Accessing a Server through Relay. Plex Plex Home Home Suggested Plex Media Server Settings Optimal Plex Client Settings What does my media player support Stop 4k Video Transcoding Profiles Guide Sync Guide Sync The Relay allows connections to the server through a proxy relay when the server is not accessible otherwise. I set up a virtual network to forward anything on port 32400 to the static IP I have I’ve set Generate credits video markers to Never but it’s still displaying it. esmx qprr xftbotvje gnxii fzyf hiov zvmzjmv lzfid nnafuoh zwnhy