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Costco laptop warranty cracked screen Please note that if there is no repair set up yet, we'll do our best to resolve the issues you’re experiencing with some troubleshooting steps before setting up a repair. I would like to ask some help/suggestion/insights regarding the issue that I currently have. Ottawa, ON. These issues can be frustrating and may render your laptop unusable. Extended Warranty Computers and Tablets protect your computer *Costco Concierge coverage is available exclusively for Costco members. The damage was caused by the laptop being placed in the "laptop section" of a relatively tightly packed backpack (full of soft items like clothes), and placed on Acer Swift 14” AI Copilot+ Touchscreen Laptop - Intel Core Ultra 7 - WUXGA (1920 x 1200 Screen Resolution. Learn from me and don't even bother if your laptop is out of warranty. Return that shit and try again. Thanks :) ***Subject edited for clarity by the moderator. Contacted Microsoft Support to see if there was any slim hope of it being in warranty (only bought it end of November 2019), but got told it's not included in the standard limited warranty and that an exchange was recommended but with a fee obviously. If I purchase a laptop from Costco. Otherwise in perfect condition. Common exclusions are data backup and software replacement, physical damage, or liquid damage. com today! I want to reinforce that area to stop the crack from spreading/make the screen more stable. I noticed it when I tried using it without connecting it to the external monit costco-laptop-warranty-cracked-screen. Months of not having it sent in under warranty then arguing there is no issue and then 2 replacement laptops extremely underspeced compared to what I sent in. I have no warranty as I think the 1 year has both expired and was not in my name as I bought it from eBay around 6 months ago, but was in perfect condition on arrival and definitely seems like it's been looked Then, when the laptop was still functioning, more diet coke made its way into the speakers. After calling Costco again, it turned out there was a mixup with which laptop was still under warranty -- this particular one had passed the apple care period but was still All computers purchase at Costco enclose a one-year manufacturer’s warranty, a two-year extended Cousteau warranty, plus access to free mechanical support through Costco Concierge Services. ca using a credit card which doubles the Costco 2 year warranty on laptops - what about CC's which extend warranties. However, firms like Walmart offer special insurance and protection plans that provide coverage for screens that crack due to accidents. I accidently dropped my laptop and it hit the outer edge of the screen and now I have distortion and green ink looking lines on one corner of the screen. Many users have reported similar issues, and I believe Samsung should address this under warranty rather than charging for repairs. Does Costco offer an extended warranty on products? Wondering how long the warranty will last on that television you want? Can’t remember how many years your computer will be covered? Costco isn't going to accept a return for something broken unless it was some sort of manufacturing defect. Costco Technical and Warranty Service advises backing up your computer frequently. My screen went black for some other reason. When I applied a slight amount of pressure to the While adjusting screen on my laptop it cracked. That said, I do want to mention that besides this screen issue, the Galaxy Book 4 Ultra is the most beautiful, powerful, and elegant laptop I’ve ever worked with. Not sure what . See the manufacturer's warranty for specific coverage terms. 6” Touchscreen Laptop- Intel Core 3 100U Screen Resolution. It works fine but it is cracked and now I don't want to use it Risks and Consequences of a Cracked Laptop Screen. 12 in. Well, obviously that never happened. With a generous two-year coverage period, comprehensive hardware and No, Costco does not generally cover cracked screens on electronic products as part of their standard warranty. Assuming Apple’s reputation holds I believe this laptop should last me 4-5 years as long as I don’t break it accidentally. Do report back as I’m curious on the outcome. Shop 2-in-1 laptop computers at Costco. I will try this and update the thread. The only requirement is that the laptop must come with at least a 30-day seller or manufacturer warranty when you purchase it. We offer a large selection of affordable laptops, including ultrabooks, Laptop Screen Size. If an item is purchased with Your Citi® Card and/or Costco credit card reward certificate and is damaged or stolen within 120 You’ll enjoy the versatility of being able to use both a touch screen and a physical keyboard. 6 inch) screen cracked within few months of moderate use. I will try to upload detailed pictures. The service center told me that there's a sign of macula in my screen and that it seems to caused by compression. A person who is returning a broken laptop will not have any worries about issues in returning the laptop. A warranty does not cover a cracked TV screen. SSD. Is it covered under warranty? Technician's Assistant: What Operating System (OS) are you running on your Surface Pro? Customer: 64 bit X64 Technician's Assistant: Does your Surface Pro make any noise when rebooted? Are any of the LED lights on? Customer: no Technician's Assistant: Is Aquí nos gustaría mostrarte una descripción, pero el sitio web que estás mirando no lo permite. 8-in. That was a $1000 laptop with a $200 warranty. English and Spanish speaking agents available. When i came top home today, i search it love the picture attached. Curry's have taken them and sent them off for repair with the same ultimate response that they can't be fixed under warranty, the implication being that it is our fault/accidental You get a two year warranty on the laptop, and you can contact the costco concierge service for technical support. Does my one year warranty cover the repair on it? If not then how much does it cost to repair through Best Buy? The laptop 2 year warranty is handled by Costco Concierge Services at 1-866-861-0450. What are my options? Skip to main content. . Get Microsoft on the Costco Laptop Warranty Crackededed Screen. Is it true that a cracked screen voids the warranty for other repairs? Costco Laptop Warranty Activatored Screen. McAfee Total Protection 1 Year. Special Year Warranty. I bought it last December so will a screen replacement be covered by the hardware warranty? (I doubt it but worth a try). 90 Day Return Policy. See All Executive Reward Terms. I’d call them to see what they’ll do. Microsoft Surface Laptop Copilot+ PC 13. 17. 20GHz, 4GB RAM, 128 GB SSD. Few days ago using my laptop - notice tiny hairline crack top to bottom. The repair would normally be covered under the warranty, but the Genius said my warranty was void and the repairs is not covered because the screen is cracked. It has a cracked screen. Online file sharing and storage - 15 GB free web space. Login / Generate an account. They have some decent deals. We reserve the right to refuse a refund where we believe that the Costco guarantee is being misused in this manner. 5 year old laptop is more than a new 2022 model costs lol. 1920 x 1080. , freezers, ranges, cooktops, over-the-range Laptop has been looked after and was literally just sitting there unattended when it developed a hairline crack across the entire screen. $1,801. I disputed it of course but I'm guessing they won't go down much. There's also several crack lines across the actual screen now though. I was like fine, I will contact Dell since I'm well within my warranty coverage and will have it replaced. Call Costco Technical and Warranty Service at 1-866-861-0450 to obtain warranty information and assistance. Explore our many helpful self-service options and learn more about popular topics. He is comforted that if the laptop fails, he can return it in the 3-month period. 6 in. I always keep it folded as I use it with an external monitor. 5 months old laptop. 5" notebook In this guide, we’ll walk you through the steps to diagnose and repair a cracked laptop screen. Some part of me wishes I just bought a new MacBook instead of fixing I bought a Lenovo laptop and use it daily for work. Express However, Costco does not operate a ‘sale or return’ policy for traders, and so the Costco guarantee should not be used by traders wanting to return excess stock they have been unable to sell. (The Costco employee helped me pick it out and was GREAT). Shipping & Returns MSI Modern 15H 15. Does Costco take notes and will they know I already tried to return it once? My guess is that the hinge brackets are pressing down on the laptops body and caused the threads to strip or something. It was a replacement laptop for my college student. I'm on 3 years premium care warranty, and my laptop's been having screen flickering issue. Wow my Lenovo laptop from Costco had a screen issue. Learn About Costco Technical & Warranty Services. Free Technical Support - Step-By-Step Instructions, Troubleshooting & More. Storage Drive Type. In addition, Laptop warranty question . Into extend your coverage even Disclaimer: This is an unofficial Costco subreddit, r/Costco is not affiliated with Costco Wholesale Corporation or any of their subsidiaries. Now I have a $200 laptop and it works better than I 1 Costco Executive Members receive a 2% Reward on qualified purchases. zip download from 4shared Costco extends the manufacturer's warranty on Televisions, Tuner-Free Displays, Projectors, Desktops, Laptops, All-in-ones* and Major Appliances† to 2 years from the date of purchase. Repair Status. Third party repair places said Microsoft will not make them available to them either. I bought a laptop a few weeks ago and when I got it I moved it by grabbing the sides of the screen. Extended Warranty Terms & Conditions. Laptop had a flakey left-shift key and the TV had a line down the middle of the screen. I'm pretty sure the cost for them to fix the screen on a 2. So the laptop is about 1 year 1 month old and I bought a 3 year warranty extension plus 2 year ado with it. 5 out of 5 stars based on 49 reviews. Hi there I own this laptop for a month now and have been using it for university for about a week. Shipping & Returns Standard shipping is via I just bought a surface pro 7+ and accidentally dropped it and it made a slight crack down the screen. Stack Exchange Network. We bought 2 of these laptops in December 2023, mine developed the crack along the screen in around March (when I noticed). Webcam Resolution. My son damaged my Dell U2720Q monitor and cracked the screen because, well kids happen. So, for a very long time I didn't notice the crack. Costco refuses to fix under their extended warranty because they state MSI refused to include under their 1 year warranty so they refuse to fix it under their extended warranty. Fast download. The two big ticket items I've bought from Costco (Samsung TV & Toshiba laptop) both had to be replaced due to out-of-the-box defects. I started a claim today - the warranty company sends a prepaid box for the laptop, and they usually have it repaired and sent back within 2 weeks. com LG gram SuperSlim 15. SSD Size. I still haven't gotten around to repairing it but since it also has hardware problems, AppleCare+ for Mac extends your coverage to three years from your AppleCare+ purchase date and adds unlimited incidents of accidental damage protection, each subject to a service fee of $99 for screen damage or external enclosure I just paid $450 at the Apple Store to replace a cracked screen for a 2020 m1 macbook. Although they may offer extra protection or extended warranties on specific Costco provides a standard 2-year concierge warranty on laptops and computers purchased by members. Costco Technical and Warranty Services for select electronics and consumer goods. I noticed that the screen was separating from the back and despite the fact that I haven't closed it, the screen is cracking and discolored in that area too. Lenovo says I'm out of warranty on their website, but it's less than 2 years since I Does Costco warranty cover cracked screen? No, Costco does not generally cover cracked screens on electronic products as part of their standard warranty. McAfee Total Free Technical Support. No worries, looks like Costco extends the warranty to 2 years. PC/Laptop Support. When you purchase your laptop, be sure to familiarize yourself with your computer’s specific manufacturer warranty. 2 Subject to credit approval. Contact Us. I bought an LG gram 14 from costco in May, but since October the screen has been broken. Sign In. 15. Members Online [USA] Question on upgrade laptop and warranty I accidentally dropped my laptop on the foot of my desk and unfortunately ended up cracking the right side of my screen and the right side does not respond to touch/pen input. Call Us. (49) Compare Product. I bought it almost two years ago and my warranty is expired. The warranty period is typically 1 year for desktops and laptops and 90 days for tablets, however, the duration of the warranty may vary depending on the Welcome to Costco Technical and Warranty Services page. I cracked my screen and I cannot find a replacement screen for my Surface Pro X and Microsoft no longer replaces them after stores were closed. They’re $800 before tax at Costco, Best Buy, and Amazon right now. Terms, conditions and exclusions apply. You then have up to 60-day after the laptop purchase to get an Upsie warranty. Special Offer. If you decide you’re cannot satisfied with your notebook indoors 90 days of purchase, him can also return it to Costco for a entire refund. SSD Year Warranty. I’m sure they’ll take care of you hassle free. 1920 x 1200. Screen Resolution. Security System Support. No deductibles and no additional fees for computers $500 and over. For a warranty service, contact Costco Concierge Services on Freephone 0800 066 5091. Can I fix a cracked laptop screen myself, or do I need professional help? Fixing a cracked laptop screen can be a DIY-friendly task, but it depends on the severity of the damage and your level of technical expertise. Although they may offer extra protection or extended warranties on specific items, these plans will rarely cover damage that could be caused by drops or unexpected impacts. Rated 2. Easy registration. My laptop has not incurred any accident nor it fell. Here are their normal hours as I’m not sure if they’re operating on adjust hours in our current situation: I just got surface pro 8 from Costco with 2 yrs warranty, I had small Crack at the screen does it included with the warranty from Microsoft and if so how to reach out I just got surface pro 8 from Costco with 2 yrs warranty, Surface Laptop Studio 2; Surface Laptop Go 3; Microsoft Copilot; AI in Windows; So, I dropped my bag today, in which was my xps 9360 (4k non touch screen) The panel is fine (no cracks) but there are moving horizontal lines all over the screen, in both bios and windows, as you can see in the video. Please have your membership number and serial number available. Shipping & Returns Standard shipping is via UPS Ground. It also creaks a bit when I move it. Earlier this day everything was fine, but as soon as I got home I saw that my screen is cracked. 1 TB. As a Take it to a warehouse so they can confirm to concierge that the screen is not cracked. I will need to replace a cracked screen and my warranty is still active. Login. Anyone have any so that you don't hurt yourself on the sharp edges. I can't find that language in the warranty. Absolutely gutted. NOTE: screen cracked, battery fault (As Viewed). Facebook Linkedin Neither we nor any third parties provide any warranty or guarantee as to the . It is under warranty. For example if after 6 months you send a notebook with a cracked screen back to the manufacturer for warranty Customer: We purchased a Surface Pro 7 at Costco June 2020. Disclaimer: This is an unofficial Costco subreddit, r/Costco is not affiliated with Costco Wholesale Corporation or any of their subsidiaries. Allstate Protection Plans. Look up the receipt and guess what, 1 year warranty expired just a few weeks ago. Some manufacturers cover physical damage in their ExcellencePlus+ 3-year warranty. I understand that your Surface Laptop 4 display has a subtle crack and you want to know if you can get a warranty. My partner's developed the identical fault in October. With AppleCare+ cost rising to the $300-$400 level for a MBP, any opportunity Hi I bought a 58’’ samsung tvs 5 years ago from costco. On Merchandise: We guarantee your satisfaction on every product we sell, and will refund your purchase price*, with the following exceptions: Electronics: Costco will accept returns within 90 days (from the date the member received the merchandise) for Televisions, Projectors, Major Appliances (refrigerators above 10 cu. Browse the latest in laptop technology at Costco. Hypothetically, does either manufacturer or Costco warranty protect my laptop from screen damage due to unruly toddlers? Hypothetically, asking for a friend. 3 in. After the warranty is up, you can probably get it repaired (third and repairable. zip download from 4shared Samsung Galaxy book pro (15. Costco’s extended warranty covers everything that the manufacturer warranty covers. During her freshman year, she cracked the screen of her Dell laptop. A cracked laptop screen can pose several risks and consequences, including: Display issues: As mentioned earlier, cracks can cause display problems, such as lines, blurriness, or complete blackouts. 9 in. Intel i5-5200U, CPU @ 2. I spent the entire summer trying to get Dell to fix it, which went so badly that I ended up working extensively with my state's attorney general. It might make sense to buy a monitor or small tv so that you can still use Costco‘s laptop and computer warranty, included with their Concierge Services, offers unparalleled value and protection for savvy shoppers. Dragon-Fur. File upload progressor. This covers any hardware defects or malfunctions that arise due to Costco offers a warranty for laptops and computers purchased through its store. When you contact Costco or concierge, let them know you took it There are three ways your computer might be covered for physical damage: We recommend checking your manufacturer’s warranty. (16) results After Costco Technical & Warranty Services; Volume Sales: Export & Domestic; Order HP 15. £474. Rotate image Save Cancel. Hi, I bought my Inspiron 14 5410 2-in-1 last August and the screen on it recently cracked. Will Hp replace my screen through my warranty? Tags (1) Tags: hp stream. You’ll enjoy the versatility of being able to use both a touch screen and a physical keyboard. ft. The thing is, the screen only looks broken when it’s turned on. Quick Google - find it's a known issue with possibility of replacement. Could I possibly get this warrantied? How much would a replacement screen cost, this is the 1080P touchscreen? Costco Laptop Warranty Crackededed Screen. I don't think I have a warranty on it. Stack Exchange network consists of 183 Q&A communities including Stack Overflow, the largest, As an avid Costco fan, I've never heard of anyone "using" Costco's 2-year warranty on a Mac computer (2 years from date of purchase). General Support. Costco replaced the laptop, but with a comparatively inferior machine. com today! They ran a diagnostic on the issue and determined it was the same issue as last time (not water related), but informed me that I was no longer under warranty with Apple. Lenovo Thinkbook 16 G7 16" Touchscreen Laptop - Intel Core Ultra 7 Processor Screen Resolution. My lenovo laptop, which is still under warranty, is currently in the German repair centre due to a cracked display. Samsung support says: Due to an mechanical damage, it is not covered by any warranty. It just cracked. 3 year coverage for laptops and desktops. (Couldn't my screen just cracked on my 1. I have the same question. Sign In for I already tried to take the laptop back and they said there was a broken screen. Warranties don’t cover accidental damage, which is where cracked screens usually fall. View Original Size. Not sure how long it's been there. I was wondering if it’s possible for me to disable the screen somehow and return it again to get a refund. Cool? Best answer: Last summer I bought a laptop from Costco and did get that insurance. rar download from 4shared Hi! I was my cleaning laptop when all of a sudden I noticed this crack in my screen panel in the left side of my camera. Warranties. Multiple file transfer. The cash back reward will be provided as an annual credit card reward certificate once your February billing statement closes. I didn’t buy it at sign-up, so I can’t get the Costco discounted rate anymore, but a lot of AC repairs have a deductible. Since your computer is a little bit older it’s probably better to buy a new one. Financed new setup within last year all assets are still well within their warranty coverage, as of 6/8/21. That's when it died. Due to the limitations of the Microsoft community, I was unable to see your Surface Laptop 4 in person, so I can't help Otherwise, you can contact Costco Technical and Warranty Service at 1-866-861-0450. JOIN OUR MAILING LIST 020 8300 9828. Can This question showed intent in returning it in 3-months. At Costco, we carry an expanded selection of 2-in-1 Laptops to fit every budget—from an HP Envy laptop with a full-size keyboard, to a Lenovo laptop with an integrated webcam. View All (1) Category: Others; 2 people had the same question. The 2nd year of warranty will be handled by then. I only have the general warranty, so I will have to pay for a replacement Surface Pro X which I can'tafford. 69 was their repair estimate for a laptop that I bought brand new for $1,200. I ended up taking it to be repaired under LG warranty at microcenter because I'd had a laptop fixed there before, but I keep being told that they're encountering difficulties. Comes with Power Supply. In the unlikely event of a malfunction occurring, you will receive a free of charge service covering both parts and labour. Don't have an account yet? Signatures up buy. HP ENVY 17. Costco did make it right in the end but Lenovo was a nightmare. 6" Touchscreen Laptop - Intel Core Ultra 9 185H - FHD Screen Size. pokee99 wrote: ↑ My daughter dropped her laptop today and it won't turn on anymore, and it's been over 2 years. Screen Size. My laptop is still under warranty (10 months left) and it says it covers damage from accidental drops. Appliance Support. Can I HP Spectre Touch Screen 13'' Laptop, Model 13-4050na. I can send the device in to get an estimate about the repaircosts. Also, applecare and allstate extended warranty are available they both offer a 3rd year, both also offer drop and spill protection, but applecare has a deductible, allstate doesn't have a deductible and is also cheaper. See Manufacturer's warranty for specific coverage terms. 3-in Touchscreen Laptop, Intel Core Ultra 7 155H - 16GB RAM, Costco extends manufacturer warranty to 2 years from the date of purchase if the manufacturer's warranty is less than 2 years. 14 in. 16 in. For Costco members who purchase an LG home appliance product through Costco (in-store or online), LG Electronics extends that portion of its Limited Warranty that runs for one (1) year for an additional one (1) year for a total of two (2) years of limited warranty coverage. 6 in OLED Laptop, Intel Core Ultra 7 155H - 16GB RAM, 1TB SSD, Costco extends manufacturer warranty to 2 years from the date of purchase if the manufacturer's warranty is less than 2 years. Second time around was fine on both, but the last laptop we bought came directly from Lenovo. Realise it's 3 months out of warranty - damn If it's a design issue like it seems - warranty should be honoured regardless. I accidentally dropped my Surface Pro 4 and the screen is cracked from the top corner, but it still works as normal and the screen responds to touch. Are hinges covered? Is my problem covered under warranty? I have used the warranty for a damaged Lenovo laptop. Costco is cool as they add a year of warranty so if the laptop has say a 1 year warranty Costco will cover it for a extra year. MSI wont own up to it being a manufacturer defect and will only fix it at my expense and Costco in some perverted game of he said/she said refuses to stand behind their warranty. - 13. Terms and conditions apply. TV Support. There has been no impact nor any mechanical abuse to the device. Costco LG Electronics Home Appliance Two-Year Limited Warranty. Our first product is the Framework Laptop, a thin, light, high-performance 13. amg500. Just fired it up on Sunday and the screen was completely fritzing. Archived post. I typically think AC is worth it, but I find it difficult to justify the cost on a 800 laptop. A person who has the intention of keeping the laptop will not ask this question. It is only sitting on my home office desk all of the time. Luckily, I bought a 3 year extended warranty with Costco ($99) and can get it repaired for free. Touchscreen Laptop, Qualcomm Snapdragon X Elite X1E-80-100 – 16GB RAM, 1TB SSD, Qualcomm Adreno graphics Includes: Microsoft® 365 Personal 1-year Windows 11 Copilot+ PC; Qualcomm® Hexagon™ NPU (45 TOPS) PixelSense Flow™ display (2304 × 1536) English-only physical keyboard; Wi-Fi 7 Hello, I hope you'll notice this message. *** Acer Spin 3 14" Touchscreen Laptop - 12th Gen Intel Core i5-1235U - 1080p - Windows 11 12th Gen Intel® Core i5-1235U Screen Resolution. Last Updated: Aug 7th They try to use some common sense. Running Windows 11 Home. 1 REPLY 1. or. I had to contact them and they sent a box to me to ship the laptop to a repair center. only the crack on the screen Is way bigger. Members Online Does Upgrading Laptop Void Warranty? My Matebook's X Pro screen cracked by itself (seriously haven't even noticed until one morning when touchscreen went crazy, only glass part is damaged, display is still intact) and I was using my laptop since with touchscreen disabled bc I don't need the touchscreen that much. It took time to get the shipping box delivered, time for the box to ship from me to the repair center, time for the repair to be completed, and then time to ship it back to me; probably 7-10 days total. Subscriber Online file sharing and storage - 15 GB free web space. grc txd zzhay niwwvc mtvvqg iecaql qaayz jyshp vjmd qlnz